| Job Description: |
Care Team Coordinator / Scheduler
I believe that better care begins at home.
Compassionate care, uncompromising service and clinical excellence - that's what Gentiva® patients have come to expect from our clinicians for nearly 40 years. Gentiva, America's homecare leader, has set the clinical standard for today's fastest-growing segment of healthcare - homecare. By creating innovative solutions that lead to high-quality patient outcomes, Gentiva's patient-centered approach improves quality of life and independence. With Gentiva, great healthcare has come home.
I believe I can make a difference.
With almost 40 years of experience and more than 380 locations in 39 states, Gentiva serves approximately half a million patients annually. Gentiva is a company on the move - driving some of the most exciting new opportunities in home healthcare. Financially and strategically, we are positioned to be a key player in the industry for years to come. All of which make Gentiva the place to be.
I believe in working for a company that cares as much as I do.
Gentiva offers our Care Team Coordinators / Schedulers a unique employment package that includes: - Working in an environment where you are supported by a team of skilled healthcare professionals who are committed to providing the highest level of care where the patient comes first
- A competitive salary
- Comprehensive benefits which include competitive pay with direct deposit, medical, dental, vision, short and long term disability, life insurance, a generous PTO package, paid holidays, 401(k), tuition reimbursement and much more
I believe I can make a difference every single day.
As a Care Team Coordinator / Scheduler, you will: - Receive and enter data for new and current patients and employee records.
- Create, maintain and update the clinician's schedules according to authorizations and patient needs. Maintain clinician's availability lists.
- Serve as the point of contact for all interactions with clinical team members, administrative associates, referral sources and patients.
- Ensure adherence to company policies associated with record establishment, retention, maintenance and confidentiality.
- Prepare clinical records for new patients upon receipt of referral. Complete quantitative administrative review of clinical records at start of care and upon patient discharge.
- File incoming documents daily. Maintain a control procedure for active patient files. Maintain a tracking system to ensure clinical records are current according to company policy and regulatory requirements.
- Partner with clinical resources to oversee patient intake and inquiries and assess patient needs.
Qualifications - High School Diploma or equivalent
- Minimum of one year data entry, word processing and/or medical records maintenance experience in a medical or healthcare customer service environment
- Attention to detail, along with excellent organizational, verbal and written communication skills. Exceptional customer service and problem-solving skills.
- Ability to multi-task, worker under pressure with changing priorities and short deadlines
- Excellent computer skills
I believe the best is yet to come.
As a Gentiva associate, we give you everything you need to make the most of your career, including advanced education and training, the latest resources and the industry's highest standards of clinical excellence. When you work for Gentiva Home Health, you can expect more: more opportunities, more challenges, more rewards. That's why Gentiva is the employer of choice for some of today's most experienced and talented associates.
*Gentiva Health Services, Inc. is an Affirmative Action/Equal Opportunity Employer M/F/D/V encouraged to apply.
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